Privacy Policy

Last Updated: August 12, 2026

1. Introduction

Codignus Technologies Pvt. Ltd. (“Codignus”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website https://codignus.com, contact us, use our software products or platforms, or otherwise interact with our Services.

By using our website or Services, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy should be read together with our Terms and Conditions.

2. Who We Are

Codignus Technologies Pvt. Ltd.

Email: hello@codignus.com
Phone: +91 703 444 2 555
Address: 8th Floor, Heavenly Plaza, Kakkanad, Kerala, India
Website: https://codignus.com

For questions or concerns regarding privacy and personal data, you may contact us using the details above.

3. Information We Collect

Depending on how you interact with us, we may collect different categories of information.

3.1 Information You Provide Directly

You may provide information when you:

• Submit a contact or enquiry form;
• Request a quotation or proposal;
• Contact us by email, phone, or other communication channels;
• Register for an account;
• Subscribe to our Services;
• Purchase our products or Services;
• Request technical support;
• Apply for a job or submit a resume;
• Participate in surveys, promotions, or other activities; or
• Communicate with us regarding a project.

This information may include:

• Name;
• Company or organization name;
• Email address;
• Telephone number;
• Business address;
• Billing information;
• Job title;
• Project requirements;
• Account credentials;
• Information included in your communications; and
• Other information you voluntarily provide.

Please do not provide sensitive or unnecessary personal information unless it is specifically required for the relevant Service.

4. Information Collected Automatically

When you visit our website or use our Services, certain technical information may be collected automatically.

This may include:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Language preferences;
• Approximate location derived from technical information;
• Pages visited;
• Date and time of access;
• Referring website;
• Website interactions;
• Device identifiers;
• Error and diagnostic information; and
• Other technical information necessary for website security and operation.

We may use this information to maintain, secure, analyze, and improve our website and Services.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that help websites remember information and understand how visitors use the website.

We may use cookies for purposes such as:

• Essential website functionality;
• Login and authentication;
• Security;
• Remembering preferences;
• Website performance;
• Analytics;
• Understanding visitor behavior;
• Improving our website and Services; and
• Marketing or advertising, where applicable.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of our website.

Where legally required, we will obtain appropriate consent before using non-essential cookies or similar tracking technologies.

6. How We Use Your Information

We may use personal information for legitimate business and service-related purposes, including:

• Responding to enquiries;
• Providing requested information;
• Preparing quotations and proposals;
• Providing software development and technology Services;
• Creating and managing accounts;
• Processing transactions and payments;
• Providing customer and technical support;
• Communicating with customers;
• Managing projects;
• Delivering software and other Services;
• Maintaining and improving our website;
• Improving our products and Services;
• Detecting and preventing fraud or abuse;
• Protecting the security of our systems;
• Complying with applicable laws and legal obligations;
• Managing business operations;
• Sending service-related communications; and
• Sending marketing communications where permitted and appropriate.

We will process personal data only for lawful purposes and in accordance with applicable law.

7. Legal Basis for Processing

Depending on the circumstances, we may process personal data based on:

• Your consent;
• Performance of a contract or steps taken at your request before entering into a contract;
• Compliance with legal obligations;
• Legitimate business purposes where permitted by applicable law;
• Security, fraud prevention, or protection of our rights; and
• Other lawful grounds available under applicable law.

Under India's Digital Personal Data Protection framework, personal data processing is generally based on consent or specified legitimate uses, subject to the applicable statutory requirements.

8. Consent

Where we rely on consent to process personal information, you may have the right to withdraw that consent, subject to applicable law and any consequences that may result from withdrawal.

Withdrawal of consent will not affect processing that was lawfully carried out before the withdrawal.

Where processing is necessary to provide a requested Service or fulfill a contractual or legal obligation, withdrawal of consent may affect our ability to provide that Service.

9. How We Share Personal Information

We do not sell your personal information as a business practice.

We may share personal information where reasonably necessary with:

Service Providers

We may use third-party service providers for services such as:

• Cloud hosting;
• Website hosting;
• Payment processing;
• Email delivery;
• SMS or communication services;
• Analytics;
• Customer relationship management;
• Software infrastructure;
• Security;
• Technical support; and
• Other business operations.

These providers may process information on our behalf and are expected to handle information in accordance with applicable contractual and legal requirements.

Business Partners

We may share relevant information with business partners where necessary to provide a requested Service or complete a transaction.

Legal and Regulatory Authorities

We may disclose information where required by applicable law, regulation, court order, government authority, or lawful legal process.

Business Transactions

If Codignus is involved in a merger, acquisition, restructuring, sale of assets, investment, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

10. Third-Party Services

Our website and Services may use or integrate with third-party services.

Examples may include:

• Payment gateways;
• Cloud infrastructure;
• Hosting providers;
• Analytics services;
• Social media platforms;
• Email providers;
• Communication platforms;
• APIs;
• Authentication providers;
• Customer-support platforms; and
• Other technology services.

Third-party providers may collect or process information according to their own privacy policies.

We recommend reviewing the privacy policies of third-party services before using them.

Codignus is not responsible for the privacy practices of third-party websites or services that we do not control.

11. Payment Information

Where payments are made through third-party payment gateways or financial service providers, payment information may be processed directly by the relevant payment provider.

Codignus generally does not store complete payment-card details unless expressly stated and lawfully required for a particular Service.

Payment providers may process information according to their own terms and privacy policies.

12. Client and Project Data

When providing software development, SaaS, consulting, hosting, or other technology Services, clients may provide us with business information, customer information, employee information, databases, documents, or other data.

Where such information is provided to Codignus for processing on behalf of a client:

• The client remains responsible for determining the lawful purpose and appropriate use of such data.
• Codignus will process the information only as reasonably necessary to provide the agreed Services and as required by applicable law.
• Additional contractual, confidentiality, security, or data-processing terms may apply.
• We may restrict access to such information to personnel and service providers who reasonably need access to perform the Services.

Where appropriate, a separate data-processing agreement may be entered into between Codignus and the client.

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide our Services, fulfill contractual obligations, comply with legal requirements, resolve disputes, enforce agreements, maintain business records, and protect our legitimate interests.

The retention period may vary depending on:

• The type of information;
• The purpose for which it was collected;
• The nature of the relationship with you;
• Legal and regulatory requirements;
• Contractual obligations; and
• Security or operational requirements.

When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable law.

14. Data Security

Codignus takes reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

Depending on the nature of the information and Services, security measures may include:

• Access controls;
• Authentication mechanisms;
• Encryption where appropriate;
• Secure hosting infrastructure;
• Monitoring and logging;
• Backup procedures;
• Security updates;
• Employee and contractor access controls; and
• Other reasonable security measures.

However, no method of transmission or electronic storage is completely secure.

Therefore, we cannot guarantee absolute security of information transmitted to or stored by us.

15. Your Responsibilities

You are responsible for providing accurate information when interacting with us.

If you provide personal information belonging to another person, you should ensure that you are legally authorized to provide that information and that any required notice or consent has been obtained.

You should also take reasonable steps to protect your account credentials and notify us promptly if you believe your account has been compromised.

16. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, which may include:

• The right to request information about the personal data we process;
• The right to request correction of inaccurate or incomplete personal information;
• The right to request deletion of personal information where legally applicable;
• The right to withdraw consent where processing is based on consent;
• The right to access information about how your personal data is processed;
• The right to raise a grievance or complaint regarding our processing of personal data; and
• Other rights available under applicable law.

The Digital Personal Data Protection Act, 2023 provides statutory rights and obligations concerning the processing of digital personal data, subject to its applicability and commencement provisions.

To exercise an applicable privacy right, please contact us using the details provided in the Contact Us section.

We may need to verify your identity before processing certain requests.

17. Withdrawal of Consent

Where we process personal data based on your consent, you may request withdrawal of consent by contacting us.

Withdrawal of consent may not affect processing that:

• Was lawfully completed before withdrawal;
• Is required to comply with a legal obligation;
• Is necessary to establish, exercise, or defend legal claims; or
• Is otherwise permitted under applicable law.

18. Children's Privacy

Our website and general business Services are not intentionally directed toward children.

We do not knowingly request or collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

19. International Data Transfers

Depending on the technology infrastructure and third-party providers used by Codignus, personal information may be processed or stored in locations outside the state or country where you are located.

Where personal information is transferred across jurisdictions, we will take reasonable steps to ensure that the processing is carried out in accordance with applicable law and appropriate contractual or technical safeguards.

20. Marketing Communications

We may send you service-related communications, including:

• Account notifications;
• Transactional messages;
• Project updates;
• Security notifications;
• Support communications; and
• Important information regarding our Services.

Where permitted by law, we may also send marketing communications about our products, Services, offers, events, or updates.

You may opt out of promotional communications by using the unsubscribe mechanism provided in the communication or by contacting us.

Opting out of marketing communications will not prevent us from sending essential service-related communications.

21. Analytics

We may use analytics tools to understand how visitors use our website and to improve our Services.

Analytics information may include:

• Pages visited;
• Time spent on pages;
• Device information;
• Browser information;
• General geographic information;
• Traffic sources; and
• Website interactions.

Where third-party analytics services are used, those providers may process information according to their respective privacy policies.

22. Social Media

Our website may contain links or features connected to social media platforms.

If you interact with such features, the relevant social media provider may collect information according to its own privacy policy and terms.

Codignus does not control the privacy practices of external social media platforms.

23. Embedded Content

Our website may contain embedded content such as videos, maps, images, social media posts, forms, or other content provided by third parties.

Embedded content may function as though you have visited the third-party website directly.

Those third parties may collect information about your interaction with the embedded content according to their own privacy policies.

24. Links to Other Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security, content, or policies of websites that we do not control.

You should review the privacy policy of any third-party website you visit.

25. Data Breach and Security Incidents

If we become aware of a personal data breach that requires notification under applicable law, we will take reasonable steps to investigate, contain, mitigate, and address the incident and provide notifications to relevant persons or authorities where legally required.

We may also take measures to prevent similar incidents from occurring in the future.

26. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in our Services;
• Changes in technology;
• Changes in applicable law;
• Changes in privacy practices; or
• Other operational requirements.

The updated version will be published on this page with a revised “Last Updated” date.

You are encouraged to review this Privacy Policy periodically.

Where required by applicable law, we will provide additional notice for material changes.

27. Grievance and Privacy Complaints

If you have a question, concern, or complaint regarding our handling of personal information, please contact us first.

We will make reasonable efforts to review and respond to privacy-related concerns in accordance with applicable law.

Privacy Contact / Grievance Contact

Codignus Technologies Pvt. Ltd.
Email: hello@codignus.com
Phone: +91 703 444 2 555
Address: 8th Floor, Heavenly Plaza, Kakkanad, Kerala, India

If applicable law provides for escalation to a competent regulatory authority or the Data Protection Board of India, you may also have the right to pursue the remedies available under that law.

28. Applicable Law

This Privacy Policy shall be interpreted in accordance with the applicable laws of India.

For matters relating to personal data, privacy, and data protection, Codignus will comply with applicable Indian laws and regulations, including applicable provisions of the Digital Personal Data Protection Act, 2023 and associated rules as and when applicable to our processing activities. The Government of India has notified the Digital Personal Data Protection Rules, 2025 and published an implementation timeline.

29. Contact Us

If you have questions about this Privacy Policy or how Codignus handles personal information, please contact us:

Codignus Technologies Pvt. Ltd.

Email: hello@codignus.com
Phone: +91 703 444 2 555
Address: 8th Floor, Heavenly Plaza, Kakkanad, Kerala, India
Website: https://codignus.com

30. Acceptance

By using the Codignus website or Services, you acknowledge that you have read and understood this Privacy Policy.

© 2026 Codignus Technologies Pvt. Ltd. All Rights Reserved.